New Clients
Schedule
an Interview
Discuss your pet care needs
Confirm service contract
To
prepare for your in-home interview
have the
following ready:
1. Have
two copies of your key ready
2. Your veterinary information
3. Your Emergency decision maker
4. Your
contact information
5. Credit card number on file
Reminder Do
not forget to tell us if your alarm codes or keys have changed.
Do not forget to submit your contact information.
Booking
Status Check the chalkboard for our booking status.
Calendar Check the calendar for closed dates.
Schedule
Early Our schedules
fill up fast so please make your reservation at least one
week in advance.
Late
Notice
rates apply if you schedule with less
than seven days notice.
Submitting the online form does not confirm your reservation.
Your reservation is confirmed when we call or email an invoice balance.
If we have not responded to your online form within 48 hours
please call our office at 515.323.9994. Host servers are not
100% reliable.